Samarth Sahakari Bank, Jalna (Maharashtra), on Saturday organized a one-day training programme for its gold loan department employees to enhance their knowledge and operational efficiency in the gold loan business.
The training session was conducted by Ganesh Yadav of Bharatam Ventures, who provided detailed guidance on various aspects of gold loan operations, including gold testing, valuation techniques, risk assessment, and safe lending practices.
Addressing the participants, bank officials emphasized that the progress of any bank is built on the trust of its customers.
They highlighted that customer satisfaction should remain the highest priority and that strict adherence to Reserve Bank of India (RBI) guidelines is the responsibility of every bank employee. The participants were also advised to maintain financial discipline by extending loans only to quality and creditworthy borrowers.
The programme stressed the importance of delivering fast, transparent, and reliable services in today’s competitive banking environment. Bank officers and employees attended the training programme.
