Saraswat Bank has been given the IBA Technology award for “The Best Technology Bank of the year 2019” in the co-operative sector. It has bagged the award for the third year in a row.
IBA Awards recognize and reward individuals, professionals and banks who identify themselves in the technology segment of banking by their innovative ideas, initiatives, risk leadership qualities and implementation of various initiatives, according to the press release sent to Indian Cooperative by the bank.
Currently Saraswat Bank offers over 33 digital products and services that are customer-centric to the core and encompass most of the offerings extended by leading private sector banks. The Bank’s future plan revolves around Digitalization and focuses on Mobility, Analytics, Cloud Computing, Artificial Intelligence, Robotic Process,
etc. The Bank has setup a Technology Council comprising of Business and IT executives to expedite the implementation of Digital Initiatives.
Saraswat Bank is the first in the co-operative sector and second bank in the country to offer banking services on WhatsApp that includes real time balance enquiry, last five transactions and so on The.
Bank is live on Facebook, Instagram, Twitter and YouTube with a 2 lakh plus fans/followers across all the platforms. With their simple and engaging content, they are able to get millennial presence on their
social media handles. The bank also relaunched its website with new look and feel giving a better and more user-friendly interface to customers.
Saraswat Bank has set a benchmark for its peers by integrating cutting-edge technologies on par with larger commercial banks in India. With the provision of safe, secure, convenient, friendly and anytime/anywhere banking, the Bank caters to a wide spectrum of customers from Senior Citizens, Generation X and millennial to Generation Z, claimed its officials.
